Our Policies

Clear and straightforward details on refunds, privacy, and terms

Privacy Policy

Last Updated: June 4, 2026

At Marlyse Nature, we value your privacy and are committed to protecting your personal information.

Information We Collect

When you visit our website, place an order, subscribe to our newsletter, or contact us, we may collect:

  • Name

  • Email address

  • Billing address

  • Shipping address

  • Payment information (processed securely through third-party providers)

  • Website usage information

How We Use Your Information

We may use your information to:

  • Process and fulfill orders

  • Provide customer support

  • Communicate regarding purchases

  • Improve our website and services

  • Send marketing communications if you opt in

Information Sharing

We do not sell, rent, or trade your personal information.

We may share information with trusted third parties that assist in operating our website and business, including payment processors, shipping providers, and website hosting services.

Data Security

We take reasonable precautions to protect your information. However, no method of transmission over the internet is completely secure.

Cookies

Our website may use cookies and similar technologies to improve user experience and analyze website traffic.

Your Rights

You may request access to, correction of, or deletion of your personal information by contacting us.

Contact Us

If you have any questions regarding this Privacy Policy, please contact us at:

Email: marlysenature@gmail.com

Refund & Exchange Policy

Last Updated: June 4, 2026

At Marlyse Nature, customer satisfaction is important to us.

Returns

We accept returns within 30 days of delivery.

To qualify for a return:

  • Products must be unused and in their original condition.

  • Products must be returned in their original packaging.

  • Proof of purchase is required.

Refunds

Once your return is received and inspected, we will notify you regarding approval of your refund.

Approved refunds will be issued to the original payment method within 5–10 business days.

Shipping charges are non-refundable unless the return is due to our error.

Exchanges

We offer exchanges for:

  • Damaged items

  • Defective items

  • Incorrect items received

Exchange requests must be submitted within 30 days of delivery.

Non-Returnable Items

The following items are not eligible for return:

  • Opened or used personal care products

  • Gift cards

  • Final sale or clearance items

Return Shipping

Customers are responsible for return shipping costs unless the item arrived damaged, defective, or incorrect.

Contact Us

For return or exchange requests, please contact:

Email: marlysenature@gmail.com

Last Updated: June 4, 2026

Acceptance of Terms

By accessing or using the Marlyse Nature website, you agree to comply with these Terms and Conditions.

Products and Pricing

We strive to provide accurate product descriptions, images, and pricing. However, errors may occasionally occur. We reserve the right to correct any errors and cancel orders when necessary.

Orders

By placing an order, you agree that:

  • All information provided is accurate and complete.

  • You are authorized to use the payment method provided.

  • Marlyse Nature may refuse or cancel an order at its discretion.

Shipping

Shipping times are estimates and are not guaranteed.

Marlyse Nature is not responsible for delays caused by shipping carriers, weather conditions, customs processing, or circumstances beyond our control.

Returns and Exchanges

Returns, refunds, and exchanges are governed by our Refund & Exchange Policy.

Intellectual Property

All content on this website, including logos, images, graphics, text, and product descriptions, is the property of Marlyse Nature and may not be copied, reproduced, or distributed without written permission.

Limitation of Liability

To the fullest extent permitted by law, Marlyse Nature shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.

Governing Law

These Terms and Conditions are governed by the laws of the State of Pennsylvania, United States.

Changes to These Terms

We reserve the right to modify these Terms and Conditions at any time. Any changes will be effective immediately upon posting on our website.

Contact Information

For questions regarding these Terms and Conditions, please contact:

Email: marlysenature@gmail.com

Terms & Conditions

FAQs

What is your refund policy?

We offer refunds within 30 days of purchase with valid proof.

How is my privacy protected?

Your data is securely stored and never shared without consent.

Where can I find terms and conditions?

Our terms and conditions are available on the website footer for easy access anytime.

Can I cancel my order?

Orders can be canceled within 24 hours of placement.

Who do I contact for support?

Reach out via our support email for quick assistance.

Contact Us

A friendly customer service representative ready to assist with policy questions.
A friendly customer service representative ready to assist with policy questions.

Reach out anytime for help with refunds, privacy, or terms concerns.